How to track your referral

How to track your referral

To chase your referral please contact the appointment centre on 01784 884351 or 01932723831

Once a referral has been made by your GP Practice, the responsibility for your onward appointment and further treatment is transferred to the NHS referral service, and subsequently the hospital / specialist team you will receive your treatment from. 

Your GP team are not able to book or chase these appointments for you.

Use the NHS App or Website : If you have the NHS App, you can manage your hospital referrals and appointments, including viewing and potentially booking your first appointment through the e-Referral service. 

If you have received from the NHS referral Service a Booking Reference Number and Access code then you can use the NHS website below to track your referral:

Log in to NHS Manage Your Referral Website

Find out about referrals on the My Planned Care website.

In case you need to contact a particular hospital department directly then the details are below:

A to Z of Ashford Hospital Hospital departments and contact details

St Peter’s Hospital, Guildford Road, Chertsey, Surrey, KT16 0PZ

Website: www.ashfordstpeters.nhs.uk

Telephone: 01932 872000

Ashford Hospital, London Road, Ashford, Middlesex, TW15 3AA

Website: www.ashfordstpeters.nhs.uk

Telephone: 01784 884488

Date Published: 3rd July, 2025
Date Last Updated: 3rd July, 2025